FAQ
ARTWORK
DO YOU JUST OFFER DOG PORTRAITS?
I HAVE TWO DOGS; CAN I HAVE ONE PORTRAIT OF THEM BOTH?
CAN YOU DO A PORTRAIT OF ME AND MY DOG?
SHOULD I TAKE THE PHOTO ON WHITE BACKGROUND?
CAN I CHANGE MY ORDER?
WHAT ARE THE DIFFERENT SIZE OPTIONS YOU OFFER?
• 8" x 10" This is a favorite for those looking to gift a portrait.
• 12" x 18" A great mid-sized canvas which looks perfect in entrance halls, living spaces, bedrooms, and of course... above your pet's bed!
• 16" x 24" Our favorite size. This size is our original offering and is our consistent top seller to pet parents worldwide.
CAN YOU ADD OR REMOVE SOMETHING FROM MY PET PHOTO?
MY DOG HAS PASSED AWAY AND I DON'T HAVE GREAT PHOTOS, CAN YOU HELP?
SHIPPING AND PAYMENT METHODS
WHAT ARE THE SHIPPING TIMES AND PRICES?
US order delivery time: Expect your parcel to take 2-5 working days to arrive from the date it is shipped out.
International orders: Expect your parcel to take 5-10 days to arrive from the date it is shipped out.
All orders are shipped with tracking.
Shipping prices are a flat fee per order:
USA: $9.95
CA, AUS, UK: $9.95
Europe: $9.95
Rest of world: $17.95
Please allow a longer delivery time during seasonal shopping periods.
Mother's Day is coming!
PLEASE ORDER 14-20 DAYS AHEAD TO ALLOW DESIGN & FULFILLMENT ON TIME!